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Utilisation de l'USB impossible

Orbital_Verbose

Bonjour,

Suite à la réussite de l'installation d'Ubuntu sur mon toshiba satellite NB10t-A-101 (http://forum.ubuntu-fr.org/viewtopic.php?id=1574591), j'ai constaté que les ports USB venaient de se désactiver sans raison apparente.

la commande

dmesg | tail -n 20

me donne :

[   16.458619] wlan0: RX AssocResp from 00:25:15:14:91:84 (capab=0x11 status=0 aid=4)
[   16.459238] wlan0: associated
[   19.706824] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[   19.706833] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   19.910850] usb 1-4: device not accepting address 7, error -108
[   24.910836] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   24.910846] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   29.911270] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   29.911294] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   34.910811] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   34.910820] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   34.910857] usb 1-2: USB disconnect, device number 2
[   34.910863] usb 1-2.3: USB disconnect, device number 5
[   34.915023] usb 1-2.4: USB disconnect, device number 6
[   34.940540] usb 1-3: USB disconnect, device number 3
[   35.208762] init: anacron main process (879) killed by TERM signal
[   43.481835] type=1400 audit(1401651283.651:62): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1637 comm="apparmor_parser"
[   43.481852] type=1400 audit(1401651283.651:63): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1637 comm="apparmor_parser"
[   43.482982] type=1400 audit(1401651283.655:64): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1637 comm="apparmor_parser"
[  155.254921] systemd-hostnamed[2313]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!

Est-ce que quelqu'un saurait comment je doive procéder pour pouvoir récupérer mes ports USB ?

Merci d'avance

moko138

A ce que je vois (le dmesg est incomplet) pour une raison que j'ignore, le module xhci, celui qui supporte le débit usb3, est désactivé. Cela ne signifie pas que les autres modules usb soient eux aussi désactivés : un prise usb3 peut fonctionner en débit d'usb2.
Fais le test en branchant un périphérique usb (clef wifi, graveur externe, clef usb etc.). Si l'usb est totalement HS, attends dix secondes et donne

dmesg | tail -40

lsusb -v

D'autre part, si tu as des prises usb2, c'est le moment de redécouvrir leur vertu...

Et enfin, le problème persiste-t-il après redémarrage ? Venais-tu de faire une mise à jour où d'installer un nouveau paquet ?

Sibe

Même si il a des ports USB2, cela ne doit poser aucun problème pour lire un périphérique USB qu'il soit USB2 ou USB3.

Orbital_Verbose

Bonsoir,

Commande dmesg | tail -n 40

[   16.458619] wlan0: RX AssocResp from 00:25:15:14:91:84 (capab=0x11 status=0 aid=4)
[   16.459238] wlan0: associated
[   19.706824] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[   19.706833] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   19.910850] usb 1-4: device not accepting address 7, error -108
[   24.910836] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   24.910846] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   29.911270] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   29.911294] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   34.910811] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   34.910820] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   34.910857] usb 1-2: USB disconnect, device number 2
[   34.910863] usb 1-2.3: USB disconnect, device number 5
[   34.915023] usb 1-2.4: USB disconnect, device number 6
[   34.940540] usb 1-3: USB disconnect, device number 3
[   35.208762] init: anacron main process (879) killed by TERM signal
[   43.481835] type=1400 audit(1401651283.651:62): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1637 comm="apparmor_parser"
[   43.481852] type=1400 audit(1401651283.651:63): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1637 comm="apparmor_parser"
[   43.482982] type=1400 audit(1401651283.655:64): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1637 comm="apparmor_parser"
[  155.254921] systemd-hostnamed[2313]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
[   14.659118]  [<ffffffff8153af64>] hub_events+0x4c4/0xa20
[   14.659123]  [<ffffffff8153b4f5>] hub_thread+0x35/0x160
[   14.659129]  [<ffffffff810aae90>] ? prepare_to_wait_event+0x100/0x100
[   14.659134]  [<ffffffff8153b4c0>] ? hub_events+0xa20/0xa20
[   14.659140]  [<ffffffff8108b312>] kthread+0xd2/0xf0
[   14.659145]  [<ffffffff8108b240>] ? kthread_create_on_node+0x1d0/0x1d0
[   14.659151]  [<ffffffff8172a2fc>] ret_from_fork+0x7c/0xb0
[   14.659156]  [<ffffffff8108b240>] ? kthread_create_on_node+0x1d0/0x1d0
[   14.659159] ---[ end trace 305304bb99fd5c3e ]---
[   14.862924] usb 1-4: Device not responding to set address.
[   14.926822] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[   14.926829] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
[   14.926862] xhci_hcd 0000:00:14.0: HC died; cleaning up
[   15.066836] usb 1-4: device not accepting address 7, error -71
[   15.298988] wlan0: authenticate with 00:25:15:14:91:84
[   15.313819] wlan0: send auth to 00:25:15:14:91:84 (try 1/3)
[   15.320314] wlan0: authenticated
[   15.322837] wlan0: associate with 00:25:15:14:91:84 (try 1/3)
[   15.329991] wlan0: RX AssocResp from 00:25:15:14:91:84 (capab=0x11 status=0 aid=4)
[   15.330564] wlan0: associated
[   15.330610] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[   16.014497] audit_printk_skb: 147 callbacks suppressed
[   16.014505] type=1400 audit(1401742894.551:61): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cups-browsed" pid=940 comm="apparmor_parser"
[   18.125004] init: plymouth-upstart-bridge main process ended, respawning
[   18.242880] init: plymouth-upstart-bridge main process ended, respawning
[   20.066846] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   20.066856] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   25.066824] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   25.066833] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   30.065524] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[   30.065548] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[   30.065607] usb 1-2: USB disconnect, device number 2
[   30.065613] usb 1-2.3: USB disconnect, device number 5
[   30.066624] usb 1-2.4: USB disconnect, device number 6
[   30.097846] usb 1-3: USB disconnect, device number 3
[   30.163480] systemd-udevd[315]: inotify_add_watch(6, /dev/sdb, 10) failed: No such file or directory
[   30.487453] init: anacron main process (860) killed by TERM signal
[   42.460176] type=1400 audit(1401742921.007:62): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1627 comm="apparmor_parser"
[   42.460193] type=1400 audit(1401742921.007:63): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1627 comm="apparmor_parser"
[   42.461288] type=1400 audit(1401742921.007:64): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1627 comm="apparmor_parser"

Et lsusb -v me donne :

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            3.13
  iManufacturer           3 
  iProduct                2 
  iSerial                 1 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        bMaxBurst               0

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         1 Single TT
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0002 2.0 root hub
  bcdDevice            3.13
  iManufacturer           3 
  iProduct                2 
  iSerial                 1 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12

Quand à l'utilisation des ports USB, aucun ne fonctionne, même l'écran tactile ne fonctionne pas (il marchait après l'installation.
En dehors des mises à jour basiques... je n'ai pas souvenir d'avoir installé quoi que ce soit de spécial.

moko138

Bizarre !
Si tu peux en brancher, clavier et souris usb fonctionnent-ils ?

donne le retour complet de

cd && cat .bash_history

Redémarre et donne aussitôt le dmesg complet.

xubu1957

Bonjour,

@moko138

Ta réponse au #2 a été utile pour > [Résolu] Garmin Etrex 30 Ubuntu 18.04.2 LTS

😉

moko138

🙂