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[RÉSOLU] ACER ASPIRE E5-573TG-32YT carte wifi non détectée.

Mike68360

Bonjour à tous,

1 - La carte wifi d'un Acer Aspire E5-573TG-32YT n'est pas détectée sous ubuntu 15.10.
2 - iwconfig >>> enp2s0 no wireless extensions
>>> lo no wireless extensions.

Est-ce la carte wifi qui est trop récente et non détectée ???

Cordialement,
Mike68360.

xubu1957

Bonjour,

Donnes les informations suivantes : wifi

en utilisant le : retour utilisable de commande

Mike68360

cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=15.10
DISTRIB_CODENAME=wily
DISTRIB_DESCRIPTION="Ubuntu 15.10"

lsusb
Bus 003 Device 002: ID 8087:8000 Intel Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 004: ID 1bcf:2c81 Sunplus Innovation Technology Inc. 
Bus 001 Device 003: ID 0eef:c04d D-WAV Scientific Co., Ltd 
Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp. 
Bus 001 Device 009: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 013: ID 05ac:1294 Apple, Inc. iPhone 3GS
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
04:00.0 3D controller: NVIDIA Corporation GM108M [GeForce 940M] (rev a2)

lspci -nn | grep -i net
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)

lspci -k
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: hsw_uncore
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: i915
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: snd_hda_intel
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: mei_me
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
	Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
	Kernel driver in use: pcieport
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
	Kernel driver in use: pcieport
00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
	Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
	Subsystem: Acer Incorporated [ALI] Device 0987
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
	Subsystem: Acer Incorporated [ALI] Device 0987
	Kernel driver in use: r8169
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
	Subsystem: Lite-On Communications Inc Device 0806
04:00.0 3D controller: NVIDIA Corporation GM108M [GeForce 940M] (rev a2)
	Subsystem: Acer Incorporated [ALI] Device 0989

sudo lshw -C network
Mot de passe [sudo] pour pacman : 
  *-network               
       description: Ethernet interface
       produit: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       fabriquant: Realtek Semiconductor Co., Ltd.
       identifiant matériel: 0
       information bus: pci@0000:02:00.0
       nom logique: enp2s0
       version: 15
       numéro de série: 2c:60:0c:c5:36:a7
       taille: 10Mbit/s
       capacité: 1Gbit/s
       bits: 64 bits
       horloge: 33MHz
       fonctionnalités: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       ressources: irq:45 portE/S:4000(taille=256) mémoire:b3604000-b3604fff mémoire:b3600000-b3603fff
  *-network NON-RÉCLAMÉ
       description: Network controller
       produit: Qualcomm Atheros
       fabriquant: Qualcomm Atheros
       identifiant matériel: 0
       information bus: pci@0000:03:00.0
       version: 30
       bits: 64 bits
       horloge: 33MHz
       fonctionnalités: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       ressources: mémoire:b3400000-b35fffff
  *-network
       description: Ethernet interface
       identifiant matériel: 1
       information bus: usb@1:2
       nom logique: enx061e647373d4
       numéro de série: 06:1e:64:73:73:d4
       fonctionnalités: ethernet physical
       configuration: broadcast=yes driver=ipheth ip=172.20.10.2 link=yes multicast=yes

lsmod
Module                  Size  Used by
ipheth                 16384  0
hid_logitech_hidpp     20480  0
hid_logitech_dj        20480  0
rfcomm                 69632  0
bnep                   20480  2
rtsx_usb_ms            20480  0
memstick               20480  1 rtsx_usb_ms
rtsx_usb_sdmmc         28672  0
rtsx_usb               24576  2 rtsx_usb_sdmmc,rtsx_usb_ms
intel_rapl             20480  0
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
uvcvideo               90112  0
coretemp               16384  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
kvm_intel             167936  0
videobuf2_core         49152  1 uvcvideo
v4l2_common            16384  1 videobuf2_core
kvm                   512000  1 kvm_intel
videodev              172032  3 uvcvideo,v4l2_common,videobuf2_core
media                  24576  2 uvcvideo,videodev
snd_hda_codec_hdmi     49152  1
crct10dif_pclmul       16384  0
crc32_pclmul           16384  0
snd_hda_codec_realtek    86016  1
snd_hda_codec_generic    77824  1 snd_hda_codec_realtek
aesni_intel           167936  0
snd_hda_intel          36864  5
snd_hda_codec         135168  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
aes_x86_64             20480  1 aesni_intel
snd_hda_core           65536  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
lrw                    16384  1 aesni_intel
gf128mul               16384  1 lrw
joydev                 20480  0
hid_multitouch         20480  0
acer_wmi               20480  0
snd_hwdep              16384  1 snd_hda_codec
sparse_keymap          16384  1 acer_wmi
btusb                  45056  0
snd_pcm               106496  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
glue_helper            16384  1 aesni_intel
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                16384  1 btusb
bluetooth             516096  29 bnep,btbcm,btrtl,btusb,rfcomm,btintel
snd_rawmidi            32768  1 snd_seq_midi
snd_seq                69632  2 snd_seq_midi_event,snd_seq_midi
ablk_helper            16384  1 aesni_intel
cryptd                 20480  2 aesni_intel,ablk_helper
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              32768  2 snd_pcm,snd_seq
mei_me                 32768  0
input_leds             16384  0
snd                    81920  21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
mei                    98304  1 mei_me
serio_raw              16384  0
soundcore              16384  1 snd
dell_smo8800           16384  0
dw_dmac                16384  0
dw_dmac_core           24576  1 dw_dmac
shpchp                 36864  0
tpm_crb                16384  0
8250_dw                16384  0
spi_pxa2xx_platform    24576  0
lpc_ich                24576  0
acpi_pad               20480  0
mac_hid                16384  0
i2c_designware_platform    16384  0
i2c_designware_core    20480  1 i2c_designware_platform
parport_pc             32768  0
ppdev                  20480  0
lp                     20480  0
parport                49152  3 lp,ppdev,parport_pc
autofs4                40960  2
usbhid                 49152  0
i915                 1130496  4
nouveau              1388544  0
ahci                   36864  2
mxm_wmi                16384  1 nouveau
ttm                    94208  1 nouveau
libahci                32768  1 ahci
i2c_algo_bit           16384  2 i915,nouveau
drm_kms_helper        126976  2 i915,nouveau
drm                   356352  7 ttm,i915,drm_kms_helper,nouveau
r8169                  81920  0
mii                    16384  1 r8169
sdhci_acpi             16384  0
wmi                    20480  3 acer_wmi,mxm_wmi,nouveau
i2c_hid                20480  0
video                  40960  3 i915,acer_wmi,nouveau
sdhci                  45056  1 sdhci_acpi
hid                   118784  6 i2c_hid,hid_multitouch,usbhid,hid_logitech_dj,hid_logitech_hidpp

iwconfig
enp2s0    no wireless extensions.

enx061e647373d4  no wireless extensions.

lo        no wireless extensions.

ifconfig
enp2s0    Link encap:Ethernet  HWaddr 2c:60:0c:c5:36:a7  
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          Packets reçus:7716 erreurs:0 :0 overruns:0 frame:0
          TX packets:5389 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 lg file transmission:1000 
          Octets reçus:9408681 (9.4 MB) Octets transmis:534495 (534.4 KB)

enx061e647373d4 Link encap:Ethernet  HWaddr 06:1e:64:73:73:d4  
          inet adr:172.20.10.2  Bcast:172.20.10.15  Masque:255.255.255.240
          adr inet6: fe80::41e:64ff:fe73:73d4/64 Scope:Lien
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          Packets reçus:15152 erreurs:0 :1 overruns:0 frame:0
          TX packets:15258 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 lg file transmission:1000 
          Octets reçus:9181120 (9.1 MB) Octets transmis:1564837 (1.5 MB)

lo        Link encap:Boucle locale  
          inet adr:127.0.0.1  Masque:255.0.0.0
          adr inet6: ::1/128 Scope:Hôte
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          Packets reçus:2923 erreurs:0 :0 overruns:0 frame:0
          TX packets:2923 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 lg file transmission:0 
          Octets reçus:264269 (264.2 KB) Octets transmis:264269 (264.2 KB)

sudo iwlist scan
enp2s0    Interface doesn't support scanning.

enx061e647373d4  Interface doesn't support scanning.

lo        Interface doesn't support scanning.

uname -r -m 
4.2.0-34-generic x86_64

cat  /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback

nm-tool
La commande « nm-tool » est introuvable, vouliez-vous dire :
 La commande « dm-tool » du paquet « lightdm » (main)
nm-tool : commande introuvable

sudo rfkill list
0: hci0: Bluetooth
	Soft blocked: yes
	Hard blocked: no
1: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no

nmcli connection show
NOM                   UUID                                  TYPE            PÉRIPHÉRIQUE    
Ethernet automatique  4eba58b8-503a-4566-b6d3-bd2e6a18ed49  802-3-ethernet  enx061e647373d4 
Connexion filaire 1   e73b627e-0da1-4ba5-8b90-9fc97c62dde3  802-3-ethernet  --

xubu1957

Ta carte est:

Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)

Cette carte est problématique : fil de Noann

Je viens de trouver dans ce fil : ubuntuforums
Re: QCA9377 and ath10k on Ubuntu 15.04 (Apparently now it's supported)
It looks like you need some firmware. Please open a terminal and do:
Code:

sudo mkdir /lib/firmware/ath10k/QCA9377/
sudo mkdir /lib/firmware/ath10k/QCA9377/hw1.0

If it reports that the file already exists, that's fine, just continue.

With a temporary working internet connection:

Code:

sudo apt-get install git
git clone https://github.com/kvalo/ath10k-firmware.git
cd ath10k-firmware/QCA9377/hw1.0
sudo cp board.bin  /lib/firmware/ath10k/QCA9377/hw1.0
sudo cp firmware-5.bin_WLAN.TF.1.0-00267-1   /lib/firmware/ath10k/QCA9377/hw1.0/firmware-5.bin
sudo modprobe -r ath10k_pci
sudo modprobe ath10k_pci

Your wireless should be working; if not, try a reboot.

Mike68360

Bonsoir xubu1957,

Merci pour ton aide !

j'ai suivi scrupuleusement tes consignes :

sudo mkdir /lib/firmware/ath10k/QCA9377/
sudo mkdir /lib/firmware/ath10k/QCA9377/hw1.0

sudo apt-get install git
git clone https://github.com/kvalo/ath10k-firmware.git
cd ath10k-firmware/QCA9377/hw1.0
sudo cp board.bin  /lib/firmware/ath10k/QCA9377/hw1.0
sudo cp firmware-5.bin_WLAN.TF.1.0-00267-1   /lib/firmware/ath10k/QCA9377/hw1.0/firmware-5.bin
sudo modprobe -r ath10k_pci
sudo modprobe ath10k_pci

J'ai rebooté le pc mais rien n'y fait.

Cordialement,
Mike68360.

xubu1957

Dans la documentation : [doc]wifi_atheros[/doc]

Les cartes WIFI Atheros fonctionnent plus ou moins facilement sous GNU/Linux Ubuntu au gré des versions. Un pilote unique est utilisé pour tous les modèles, le module ath5k ou ath9k. Parfois, ce pilote ne fonctionne que partiellement et des réglages/optimisations sont nécessaires selon les modèles de cartes.

Je ne suis pas spécialiste du wifi, j'essaie d'aider en recherchant des cas similaires !

Mike68360

Un grand merci quand même pour ton aide, je vais creuser le sujet.

Bonne soirée.

Cordialement,
Mike68360.

Mike68360

Voici LA SOLUTION :

sudo apt-get install build-essential linux-headers-$(uname -r) git
echo "options ath10k_core skip_otp=y" | sudo tee /etc/modprobe.d/ath10k_core.conf
wget https://www.kernel.org/pub/linux/kernel/projects/backports/2015/11/20/backports-20151120.tar.gz
tar zxvf backports-20151120.tar.gz
cd backports-20151120
make defconfig-wifi
make
sudo make install
git clone https://github.com/kvalo/ath10k-firmware.git
sudo cp -r ath10k-firmware/QCA9377 /lib/firmware/ath10k/
sudo cp /lib/firmware/ath10k/QCA9377/hw1.0/firmware-5.bin_WLAN.TF.1.0-00267-1 /lib/firmware/ath10k/QCA9377/hw1.0/firmware-5.bin

Extrait de Qualcomm Atheros Device [168c:0042] (rev 30) Wi-Fi driver installation