Bonjour,
Voici les éléments qu'il est demandé de présenter pour traiter un problème au mieux (sachant que la machine est neuve):
lsb_release -a
donne :
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.3 LTS
Release: 18.04
Codename: bionic
lsusb
donne :
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 06cb:00cb Synaptics, Inc.
Bus 001 Device 002: ID 0408:5420 Quanta Computer, Inc.
Bus 001 Device 005: ID 1ea7:0064
Bus 001 Device 004: ID 0bda:b00a Realtek Semiconductor Corp.
Bus 001 Device 006: ID 0fe6:9700 Kontron (Industrial Computer Source / ICS Advent) DM9601 Fast Ethernet Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lspci
donne :
00:00.0 Host bridge: Intel Corporation Device 3e34 (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Device 3ea0
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 9df9 (rev 30)
00:13.0 Serial controller: Intel Corporation Device 9dfc (rev 30)
00:14.0 USB controller: Intel Corporation Device 9ded (rev 30)
00:14.2 RAM memory: Intel Corporation Device 9def (rev 30)
00:14.5 SD Host controller: Intel Corporation Device 9df5 (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 9de8 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 9de9 (rev 30)
00:16.0 Communication controller: Intel Corporation Device 9de0 (rev 30)
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 30)
00:1d.0 PCI bridge: Intel Corporation Device 9db0 (rev f0)
00:1d.1 PCI bridge: Intel Corporation Device 9db1 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Device 9db4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 9d84 (rev 30)
00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)
00:1f.4 SMBus: Intel Corporation Device 9da3 (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 9da4 (rev 30)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
03:00.0 Non-Volatile memory controller: SK hynix Device 1327
lspci -k -nn | grep -A 3 -i net
donne :
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter [10ec:c821]
Subsystem: Hewlett-Packard Company RTL8821CE 802.11ac PCIe Wireless Network Adapter [103c:831a]
03:00.0 Non-Volatile memory controller [0108]: SK hynix Device [1c5c:1327]
Subsystem: SK hynix Device [1c5c:0000]
Kernel driver in use: nvme
lspci -k
donne :
00:00.0 Host bridge: Intel Corporation Device 3e34 (rev 0b)
Subsystem: Hewlett-Packard Company Device 85c4
00:02.0 VGA compatible controller: Intel Corporation Device 3ea0
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: i915
Kernel modules: i915
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b)
Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
Kernel driver in use: proc_thermal
Kernel modules: processor_thermal_device
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 9df9 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: intel_pch_thermal
Kernel modules: intel_pch_thermal
00:13.0 Serial controller: Intel Corporation Device 9dfc (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: intel_ish_ipc
Kernel modules: intel_ish_ipc
00:14.0 USB controller: Intel Corporation Device 9ded (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: xhci_hcd
00:14.2 RAM memory: Intel Corporation Device 9def (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
00:14.5 SD Host controller: Intel Corporation Device 9df5 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: sdhci-pci
Kernel modules: sdhci_pci
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 9de8 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 9de9 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation Device 9de0 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: mei_me
Kernel modules: mei_me
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 30)
Subsystem: Hewlett-Packard Company 82801 Mobile SATA Controller [RAID mode]
Kernel driver in use: ahci
Kernel modules: ahci
00:1d.0 PCI bridge: Intel Corporation Device 9db0 (rev f0)
Kernel driver in use: pcieport
00:1d.1 PCI bridge: Intel Corporation Device 9db1 (rev f0)
Kernel driver in use: pcieport
00:1d.4 PCI bridge: Intel Corporation Device 9db4 (rev f0)
Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation Device 9d84 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl
00:1f.4 SMBus: Intel Corporation Device 9da3 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
Kernel modules: i2c_i801
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 9da4 (rev 30)
Subsystem: Hewlett-Packard Company Device 85c4
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
Subsystem: Hewlett-Packard Company RTL8821CE 802.11ac PCIe Wireless Network Adapter
03:00.0 Non-Volatile memory controller: SK hynix Device 1327
Subsystem: SK hynix Device 0000
Kernel driver in use: nvme
Kernel modules: nvme
sudo lshw -C network
donne :
*-network NON-RÉCLAMÉ
description: Network controller
produit: RTL8821CE 802.11ac PCIe Wireless Network Adapter
fabriquant: Realtek Semiconductor Co., Ltd.
identifiant matériel: 0
information bus: pci@0000:02:00.0
version: 00
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress cap_list
configuration: latency=0
ressources: portE/S:3000(taille=256) mémoire:a1200000-a120ffff
*-network
description: Ethernet interface
identifiant matériel: 3
nom logique: enx00e04c534458
numéro de série: 00:e0:4c:53:44:58
taille: 100Mbit/s
capacité: 100Mbit/s
fonctionnalités: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=dm9601 driverversion=22-Aug-2005 duplex=full firmware=Davicom DM96xx USB 10/100 Ether ip=192.168.1.21 link=yes multicast=yes port=MII speed=100Mbit/s
lsmod | sort
donne :
ac97_bus 16384 1 snd_soc_core
acpi_pad 184320 0
acpi_thermal_rel 16384 1 int3400_thermal
aesni_intel 372736 2
aes_x86_64 20480 1 aesni_intel
ahci 40960 0
autofs4 45056 2
bluetooth 557056 33 btrtl,btintel,btbcm,bnep,btusb,rfcomm
bnep 24576 2
btbcm 16384 1 btusb
btintel 24576 1 btusb
btrtl 20480 1 btusb
btusb 49152 0
cmac 16384 1
coretemp 20480 0
cqhci 28672 1 sdhci_pci
crc32_pclmul 16384 0
crct10dif_pclmul 16384 1
cryptd 24576 3 crypto_simd,ghash_clmulni_intel,aesni_intel
crypto_simd 16384 1 aesni_intel
dm9601 20480 0
drm 479232 15 drm_kms_helper,i915
drm_kms_helper 180224 1 i915
ecdh_generic 28672 2 bluetooth
fb_sys_fops 16384 1 drm_kms_helper
ghash_clmulni_intel 16384 0
glue_helper 16384 1 aesni_intel
hid 126976 6 i2c_hid,usbhid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic
hid_generic 16384 0
hid_multitouch 24576 0
hid_sensor_accel_3d 20480 1
hid_sensor_custom 24576 0
hid_sensor_gyro_3d 20480 0
hid_sensor_hub 24576 8 hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_iio_common,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation,hid_sensor_custom
hid_sensor_iio_common 20480 6 hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
hid_sensor_incl_3d 20480 0
hid_sensor_magn_3d 20480 1
hid_sensor_rotation 20480 0
hid_sensor_trigger 20480 13 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
hp_accel 28672 0
hp_wireless 16384 0
hp_wmi 16384 0
i2c_algo_bit 16384 1 i915
i2c_hid 28672 0
i915 1818624 22
idma64 20480 0
industrialio 73728 10 industrialio_triggered_buffer,hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_incl_3d,kfifo_buf,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
industrialio_triggered_buffer 16384 5 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
input_leds 16384 0
input_polldev 20480 1 lis3lv02d
int3400_thermal 20480 0
int3403_thermal 16384 0
int340x_thermal_zone 16384 2 int3403_thermal,processor_thermal_device
intel_cstate 20480 0
intel_hid 20480 0
intel_ish_ipc 24576 0
intel_ishtp 45056 2 intel_ishtp_hid,intel_ish_ipc
intel_ishtp_hid 24576 0
intel_lpss 16384 1 intel_lpss_pci
intel_lpss_pci 20480 0
intel_pch_thermal 16384 0
intel_powerclamp 20480 0
intel_rapl 24576 0
intel_rapl_perf 16384 0
intel_soc_dts_iosf 20480 1 processor_thermal_device
intel_wmi_thunderbolt 20480 0
ip_tables 32768 0
irqbypass 16384 1 kvm
joydev 28672 0
kfifo_buf 16384 1 industrialio_triggered_buffer
kvm 626688 2 kvmgt,kvm_intel
kvmgt 28672 0
kvm_intel 237568 0
ledtrig_audio 16384 2 snd_hda_codec_generic,snd_hda_codec_realtek
libahci 32768 1 ahci
lis3lv02d 24576 1 hp_accel
lp 20480 0
mac_hid 16384 0
mdev 24576 2 kvmgt,vfio_mdev
media 53248 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
mei 102400 1 mei_me
mei_me 40960 0
mii 16384 3 sr9700,usbnet,dm9601
Module Size Used by
nls_iso8859_1 16384 1
nvme 40960 2
nvme_core 94208 4 nvme
parport 53248 3 parport_pc,lp,ppdev
parport_pc 36864 0
pinctrl_cannonlake 36864 4
pinctrl_intel 28672 2 pinctrl_cannonlake
ppdev 24576 0
processor_thermal_device 16384 0
rfcomm 77824 4
sch_fq_codel 20480 2
sdhci 57344 1 sdhci_pci
sdhci_pci 45056 0
serio_raw 20480 0
snd 86016 25 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
snd_compress 24576 1 snd_soc_core
snd_hda_codec 131072 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
snd_hda_codec_generic 77824 1 snd_hda_codec_realtek
snd_hda_codec_hdmi 53248 1
snd_hda_codec_realtek 114688 1
snd_hda_core 86016 8 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl
snd_hda_ext_core 28672 2 snd_soc_hdac_hda,snd_soc_skl
snd_hda_intel 40960 6
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 102400 8 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_rawmidi 36864 1 snd_seq_midi
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_soc_skl
snd_soc_acpi_intel_match 28672 1 snd_soc_skl
snd_soc_core 233472 2 snd_soc_hdac_hda,snd_soc_skl
snd_soc_hdac_hda 24576 1 snd_soc_skl
snd_soc_skl 106496 0
snd_soc_skl_ipc 65536 1 snd_soc_skl
snd_soc_sst_dsp 36864 1 snd_soc_skl_ipc
snd_soc_sst_ipc 20480 1 snd_soc_skl_ipc
snd_timer 36864 2 snd_seq,snd_pcm
soc_button_array 20480 0
soundcore 16384 1 snd
sparse_keymap 16384 2 hp_wmi,intel_hid
sr9700 20480 0
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
usbhid 53248 0
usbnet 45056 2 sr9700,dm9601
uvcvideo 94208 0
vfio 32768 3 kvmgt,vfio_mdev,vfio_iommu_type1
vfio_iommu_type1 28672 0
vfio_mdev 16384 0
video 49152 1 i915
videobuf2_common 45056 2 videobuf2_v4l2,uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_vmalloc 20480 1 uvcvideo
videodev 200704 3 videobuf2_v4l2,uvcvideo,videobuf2_common
virt_dma 20480 1 idma64
wmi 28672 3 hp_wmi,intel_wmi_thunderbolt,wmi_bmof
wmi_bmof 16384 0
x86_pkg_temp_thermal 20480 0
x_tables 40960 1 ip_tables
iwconfig
donne :
enx00e04c534458 no wireless extensions.
lo no wireless extensions.
ip a
donne :
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enx00e04c534458: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
link/ether 00:e0:4c:53:44:58 brd ff:ff:ff:ff:ff:ff
inet 192.168.1.21/24 brd 192.168.1.255 scope global dynamic noprefixroute enx00e04c534458
valid_lft 85326sec preferred_lft 85326sec
inet6 fe80::6dd7:21fe:921f:1b3e/64 scope link noprefixroute
valid_lft forever preferred_lft forever
sudo iwlist scan
donne :
enx00e04c534458 Interface doesn't support scanning.
lo Interface doesn't support scanning.
uname -r -m
donne :
5.0.0-23-generic x86_64
cat /etc/network/interfaces
donne :
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
nm-tool
donne :
La commande « nm-tool » n'a pas été trouvée, voulez-vous dire :
commande « dm-tool » du deb lightdm
Essayez : sudo apt install <nom du deb>
sudo rfkill list
donne :
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
nmcli connection show
donne :
(process:3353): libnm-WARNING **: 19:42:58.106: no object known for /org/freedesktop/NetworkManager/ActiveConnection/1
NAME UUID TYPE DEVICE
Par contre, je ne comprends pas l'utilité de la majorité de ces lignes de commandes (si en plus d'avoir le temps de m'aider, quelqu'un a le temps d'ajouter une description de leur utilité, je l'en remercie d'avance !)
À préciser également, j'ai lu quelques posts sur le sujet mais cela n'a pas été utile (même si pas complètement inutile), j'ai désactivé le secure boot; ayant une carte RTL8821CE 802.11ac j'ai suivi les posts :
https://ubuntuforums.org/showthread.php?t=2398917&p=13793296#post13793296
https://forum.ubuntu-fr.org/viewtopic.php?id=2030641
mais cela n'a pas fonctionné pour moi ...cela a même créé un bug et Ubuntu n'a pas redémarré. Je suis donc en train de le réinstaller.
Merci d'avance pour votre aide