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[RESOLU +- ] kubuntu 20.04 sur dell G5 5590 : bluetooth pas reconnu

humpf

bonjour à tous
je viens d'installer kubuntu 20.04 sur un dell G5 5590
tout fonctionne (j'ai activé le driver nvidia) mais le bluetooth semble ne pas être reconnu et
"parfois" le système me dit qu'il n'y a pas d'adaptateur...
Ce matin cela s'est produit une fois, puis sans aucune manip (j'ai juste installé inxi), le bluetooth a été reconnu...

mystère ??

voici les caractéristiques de la machine :

TTT@G5-5590:~$ inxi -Fxz
System:    Kernel: 5.4.0-53-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: KDE Plasma 5.18.5 
           Distro: Ubuntu 20.04.1 LTS (Focal Fossa) 
Machine:   Type: Laptop System: Dell product: G5 5590 v: N/A serial: <filter> 
           Mobo: Dell model: 0T5XC1 v: A00 serial: <filter> UEFI: Dell v: 1.12.0 date: 02/07/2020 
Battery:   ID-1: BAT0 charge: 44.3 Wh condition: 54.1/60.0 Wh (90%) model: SMP DELL JJPFK87 status: Discharging 
CPU:       Topology: Quad Core model: Intel Core i5-8300H bits: 64 type: MT MCP arch: Kaby Lake rev: A L2 cache: 8192 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 36799 
           Speed: 800 MHz min/max: 800/4000 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 
Graphics:  Device-1: Intel UHD Graphics 630 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 
           Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] vendor: Dell driver: nvidia v: 450.80.02 bus ID: 01:00.0 
           Display: x11 server: X.Org 1.20.8 driver: modesetting,nvidia unloaded: fbdev,nouveau,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 450.80.02 direct render: Yes 
Audio:     Device-1: Intel Cannon Lake PCH cAVS vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           Device-2: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel v: kernel bus ID: 01:00.1 
           Sound Server: ALSA v: k5.4.0-53-generic 
Network:   Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi v: kernel port: 5000 bus ID: 00:14.3 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Dell driver: r8169 v: kernel port: 3000 
           bus ID: 03:00.0 
           IF: enp3s0 state: down mac: <filter> 
Drives:    Local Storage: total: 1.14 TiB used: 67.61 GiB (5.8%) 
           ID-1: /dev/nvme0n1 vendor: Toshiba model: KBG30ZMS256G NVMe 256GB size: 238.47 GiB 
           ID-2: /dev/sda vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB 
Partition: ID-1: / size: 49.73 GiB used: 10.49 GiB (21.1%) fs: ext4 dev: /dev/nvme0n1p4 
           ID-2: /home size: 175.67 GiB used: 57.11 GiB (32.5%) fs: ext4 dev: /dev/nvme0n1p3 
           ID-3: swap-1 size: 8.01 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 45.0 C mobo: N/A gpu: nvidia temp: 47 C 
           Fan Speeds (RPM): N/A 
Info:      Processes: 235 Uptime: 33m Memory: 7.60 GiB used: 1.79 GiB (23.5%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 
           Shell: bash v: 5.0.17 inxi: 3.0.38 
TTT@G5-5590:~$

j'ai aussi des artefacts graphiques autour des icônes du bureau... qui disparaissent ou apparaissent aléatoirement...

quelqu'un a ce laptop ? un retour d'expérience ou des idées ?
merci

xubu1957

Bonjour,

Si tu ne trouves pas de solution dans > [Tuto] Pas de Bluetooth ? Quelques solutions

Il faudra fournir, en te servant du Retour utilisable de commande :

uname -a; lspci -nnk | grep -iA3 net; lsusb; dmesg | grep -i bluetooth; dmesg | grep -i firmware; lsmod | grep bluetooth

dpkg -l | grep blue

rfkill list all

Et, depuis un terminal dont au préalable tu élargis la fenêtre afin de ne pas tronquer le retour :

sudo service bluetooth status

cqfd93 a écritAstuce pour copier / coller sans erreur :

triple clic gauche pour sélectionner et copier une ligne entière

clic molette pour coller dans le terminal

humpf

bonjour xubu1957

merci de cette réponse rapide ! je regarderai cela ce soir et te dirai ce que ça donne
bonne journée !

EDIT : après les dernières MAJ (hier) le problème a disparu

il me semble que des drivers suplémentaires ont été mis à jour/installés... mais à part le driver nvidia
je ne vois rien... dans la configuration système/ gestionnaire de pilotes en tous cas...

voici le retour de la 1ere commande demandée :

$ uname -a; lspci -nnk | grep -iA3 net; lsusb; dmesg | grep -i bluetooth; dmesg | grep -i firmware; lsmod | grep bluetooth
Linux TTT-G5-5590 5.4.0-54-generic #60-Ubuntu SMP Fri Nov 6 10:37:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
00:14.3 Network controller [0280]: Intel Corporation Wireless-AC 9560 [Jefferson Peak] [8086:a370] (rev 10)
        DeviceName: Onboard - Ethernet
        Subsystem: Intel Corporation Wireless-AC 9560 [Jefferson Peak] [8086:4234]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
--
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
        Subsystem: Dell RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1028:08ea]
        Kernel driver in use: r8169
        Kernel modules: r8169
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:530c Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
Bus 001 Device 002: ID 0c45:671f Microdia Integrated_Webcam_HD
Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[    4.055575] Bluetooth: Core ver 2.22
[    4.055601] Bluetooth: HCI device and connection manager initialized
[    4.055611] Bluetooth: HCI socket layer initialized
[    4.055614] Bluetooth: L2CAP socket layer initialized
[    4.055619] Bluetooth: SCO socket layer initialized
[    4.249366] Bluetooth: hci0: Bootloader revision 0.1 build 42 week 52 2015
[    4.250367] Bluetooth: hci0: Device revision is 2
[    4.250369] Bluetooth: hci0: Secure boot is enabled
[    4.250370] Bluetooth: hci0: OTP lock is enabled
[    4.250370] Bluetooth: hci0: API lock is enabled
[    4.250371] Bluetooth: hci0: Debug lock is disabled
[    4.250373] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    4.252313] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi
[    5.244673] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    5.244676] Bluetooth: BNEP filters: protocol multicast
[    5.244681] Bluetooth: BNEP socket layer initialized
[    5.793998] Bluetooth: hci0: Waiting for firmware download to complete
[    5.794310] Bluetooth: hci0: Firmware loaded in 1512513 usecs
[    5.794411] Bluetooth: hci0: Waiting for device to boot
[    5.807412] Bluetooth: hci0: Device booted in 12757 usecs
[    5.807862] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-17-16-1.ddc
[    5.810398] Bluetooth: hci0: Applying Intel DDC parameters completed
[   11.913510] Bluetooth: RFCOMM TTY layer initialized
[   11.913519] Bluetooth: RFCOMM socket layer initialized
[   11.913525] Bluetooth: RFCOMM ver 1.11
[    0.136523] Spectre V2 : Enabling Restricted Speculation for firmware calls
[    0.302846] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[    1.799585] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
[    4.050598] iwlwifi 0000:00:14.3: loaded firmware version 46.6bf1df06.0 op_mode iwlmvm
[    4.174255] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor.
[    4.250373] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    4.252313] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi
[    5.793998] Bluetooth: hci0: Waiting for firmware download to complete
[    5.794310] Bluetooth: hci0: Firmware loaded in 1512513 usecs
bluetooth             548864  41 btrtl,btintel,btbcm,bnep,btusb,rfcomm
ecdh_generic           16384  2 bluetooth

suite 2ème commmande :

dpkg -l | grep blue
ii  bluedevil                                     4:5.18.4.1-0ubuntu1                         amd64        KDE Bluetooth stack
ii  bluez                                         5.53-0ubuntu3                               amd64        Bluetooth tools and daemons
ii  bluez-cups                                    5.53-0ubuntu3                               amd64        Bluetooth printer driver for CUPS
ii  bluez-obexd                                   5.53-0ubuntu3                               amd64        bluez obex daemon
ii  libbluetooth3:amd64                           5.53-0ubuntu3                               amd64        Library to use the BlueZ Linux Bluetooth stack
ii  libkf5bluezqt-data                            5.68.0-0ubuntu1                             all          data files for bluez-qt
ii  libkf5bluezqt6:amd64                          5.68.0-0ubuntu1                             amd64        Qt wrapper for bluez
ii  pulseaudio-module-bluetooth                   1:13.99.1-1ubuntu3.7                        amd64        Bluetooth module for PulseAudio sound server
ii  qml-module-org-kde-bluezqt:amd64              5.68.0-0ubuntu1                             amd64        QML wrapper for bluez

suite :

rfkill list all
0: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no

dernière commande :

sudo service bluetooth status
[sudo] Mot de passe de TTT : 
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
     Active: active (running) since Wed 2020-11-18 12:30:47 CET; 16min ago
       Docs: man:bluetoothd(8)
   Main PID: 680 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 9215)
     Memory: 2.8M
     CGroup: /system.slice/bluetooth.service
             └─680 /usr/lib/bluetooth/bluetoothd

nov. 18 12:30:47 TTT-G5-5590 bluetoothd[680]: Bluetooth daemon 5.53
nov. 18 12:30:47 TTT-G5-5590 systemd[1]: Started Bluetooth service.
nov. 18 12:30:47 TTT-G5-5590 bluetoothd[680]: Starting SDP server
nov. 18 12:30:47 TTT-G5-5590 bluetoothd[680]: Bluetooth management interface 1.14 initialized
nov. 18 12:30:54 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.35 path=/MediaEndpoint/A2DPSink/sbc
nov. 18 12:30:54 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.35 path=/MediaEndpoint/A2DPSource/sbc
nov. 18 12:31:42 TTT-G5-5590 bluetoothd[680]: Endpoint unregistered: sender=:1.35 path=/MediaEndpoint/A2DPSink/sbc
nov. 18 12:31:42 TTT-G5-5590 bluetoothd[680]: Endpoint unregistered: sender=:1.35 path=/MediaEndpoint/A2DPSource/sbc
nov. 18 12:31:43 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSink/sbc
nov. 18 12:31:43 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSource/sbc
lines 1-21...skipping...
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
     Active: active (running) since Wed 2020-11-18 12:30:47 CET; 16min ago
       Docs: man:bluetoothd(8)
   Main PID: 680 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 9215)
     Memory: 2.8M
     CGroup: /system.slice/bluetooth.service
             └─680 /usr/lib/bluetooth/bluetoothd

nov. 18 12:30:47 TTT-G5-5590 bluetoothd[680]: Bluetooth daemon 5.53
nov. 18 12:30:47 TTT-G5-5590 systemd[1]: Started Bluetooth service.
nov. 18 12:30:47 TTT-G5-5590 bluetoothd[680]: Starting SDP server
nov. 18 12:30:47 TTT-G5-5590 bluetoothd[680]: Bluetooth management interface 1.14 initialized
nov. 18 12:30:54 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.35 path=/MediaEndpoint/A2DPSink/sbc
nov. 18 12:30:54 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.35 path=/MediaEndpoint/A2DPSource/sbc
nov. 18 12:31:42 TTT-G5-5590 bluetoothd[680]: Endpoint unregistered: sender=:1.35 path=/MediaEndpoint/A2DPSink/sbc
nov. 18 12:31:42 TTT-G5-5590 bluetoothd[680]: Endpoint unregistered: sender=:1.35 path=/MediaEndpoint/A2DPSource/sbc
nov. 18 12:31:43 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSink/sbc
nov. 18 12:31:43 TTT-G5-5590 bluetoothd[680]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSource/sbc
~
~

encore merci

humpf (1956) :/