Bonjour,
je suis sous UBUNTU 14.04.5 ,après une MAJ faite le 6/5/17 (noyau 3.13.0.117) Firefox et Thunderbird ne fonctionne plus. j'ai les deux rapports de crash concernant ces deux logiciels que voici:
j'ai désinstallé et réinstallé Firefox sans succès, j'ai cherché des informations sur internet pour me dépanner moi-même mais je ne trouve pas de solution!
RAPPORT DE CRASH THUNDERBIRD
Add-ons: messagingmenu%40mozilla.com:1.3.1,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:4.7.8,%7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:2.6,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:45.8.0,langpack-en-GB%40thunderbird.mozilla.org:45.8.0,langpack-fr%40thunderbird.mozilla.org:45.8.0
AddonsShouldHaveBlockedE10s: 1
BuildID: 20170315131626
CrashTime: 1493827185
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1493280528
Notes: OpenGL: VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits) -- 2.1 Mesa 10.1.3 -- texture_from_pixmap
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 1272
StartupTime: 1493827179
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20170315131626","version":"45.8.0","vendor":null,"platformVersion":"45.8.0","xpcomAbi":"x86-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1477,"virtualMaxMB":null,"cpu":{"count":1,"cores":1,"vendor":"AuthenticAMD","family":6,"model":10,"stepping":null,"l2cacheKB":256,"l3cacheKB":256,"speedMHz":1995,"extensions":["hasMMX","hasSSE"]},"os":{"name":"Linux","version":"3.13.0-59-generic","locale":"fr-FR"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)","vendorID":"VMware, Inc.","deviceID":"Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)","subsysID":null,"RAM":null,"driver":null,"driverVersion":"2.1 Mesa 10.1.3","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"fr","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"privacy.donottrackheader.enabled":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
Theme: classic/1.0
Throttleable: 1
Vendor:
Version: 45.8.0
useragent_locale: fr
This report also contains technical information about the state of the application when it crashed.
Rapport de crash de Firefox
BuildID: 20170418123505
CrashTime: 1493826699
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1493280792
Notes: Ubuntu 14.04.5 LTS
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 741
StartupCrash: 1
StartupTime: 1493826698
Throttleable: 1
UptimeTS: 4.5417317
Vendor: Mozilla
Version: 53.0
This report also contains technical information about the state of the application when it crashed.
Merci d'avance pour votre aide!
Modération : merci à l'avenir d'utiliser les balises code (explications ici).
