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Imprimante installée mais impression en rade...

LOU05

Bonsoir,
Voilà malgré tous les forums, je n'y arrive pas...
Depuis que j'ai eu "l'heureuse" idée de stopper une impression en cours mon imprimante m'imprime plus rien (HP Officejet 6700 Premium). J'étais sous la 18.04.
Cette semaine je suis passé à la 20.04 (MAJ) pensant que cela corrigerait le pb, en vain...
Mon imprimante est installée et donc reconnue...
L'erreur qui s'affiche dans hplip est soit le N°375, le plus souvent, ou 374.
Dans cups, ça me parle de "pipe broken"...
Sous la 18.04, l'impression pour l'ordi se lançait et se terminait... mais rien ne sortait de l'imprimante.
Sous le 20.04, la tâche est toujours en cours...
Voici un hp-check -r.... qui est étonnant car cequ'il dit de manquant... est installé!

magasin@magasin-Latitude-E6530:~$ hp-check -r
Saving output in log file: /home/magasin/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                    
a. EXTERNALDEP - External Dependencies                                          
b. GENERALDEP - General Dependencies (required both at compile and run time)    
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                    
PYEXT SCANCONF QUEUES PERMISSION                                                

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.4.0-54-generic #60-Ubuntu SMP Fri Nov 6 10:37:59 UTC 2020 GNU/Linux
 Host: magasin-Latitude-E6530
 Proc: 5.4.0-54-generic #60-Ubuntu SMP Fri Nov 6 10:37:59 UTC 2020 GNU/Linux
 Distribution: ubuntu 20.04
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  20.04 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.20.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 11/28/20 15:51:01
version = 3.20.3


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.50            OK         -
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.29          OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.16         OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               -               OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               -               OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.8             OK         -
 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
 python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.8.5           OK         -
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.0.0           OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.5.34          OK         -

--------------
| COMPILEDEP |
--------------

 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               9.3.0           OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.20.3          OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.20.3          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.d/hpaio' not found.
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.3          OK         'hpaio found in /etc/sane.d/dll.conf'
 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.20.3          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 


Type: Unknown
Device URI: socket://hostname:9100


--------------
| PERMISSION |
--------------

 
-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible 
error: 'python3-pyqt4' package is missing/incompatible 
error: 'gtk2-engines-pixbuf' package is missing/incompatible 

Missing Optional Dependencies
-----------------------------
error: 'python3-dbus.mainloop.qt' package is missing/incompatible 

Total Errors: 3
Total Warnings: 0


Done.

Merci pour toute aide et intervention...
Fano.
P.S.: En ces temps rarissimes, astralement parlant, restons éveillés pour donner la main à ceux qui le sont moins...
SKS CREW, Bilar pour nous éclairer en musique...
Marcel sur Youtube pour nous éclairer dans l'humour, cela nous desserre un peu la gorge...
TeamFsociety par exemple pour nous éclairer l'ampleur de la situation...
Comme disent les NZ, KIA KAHA!

xubu1957

Bonjour,

Essaye :

Le 11/10/2020, ylag a écritBonjour,

(...)
Si ça ne fonctionne pas, peut-être tenter la suppression du paquet ippusbxd qui semble poser problème pour les imprimantes usb sur la 20.04?
sudo apt purge ippusbxd
...redémarrer et encore tenter de réinstaller l'imprimante?

Si ça ne fonctionne toujours pas, simplement réinstaller le paquet pour revenir à l'état initial:
sudo apt install ippusbxd
A+

dans > [RÉSOLU]Imprimante Canon et Ubuntu 20.04

_ _ _

Voir la Doc § 9.1 > hplip#erreur_d_impression_via_usb_ubuntu_20.04.1

LOU05

Bonsoir XUBU1957,
Et merci pour ta réponse.
J'ai oublié de dire que mon imprimante est en réseau... et qu'elle imprime en USB...(enfin sous la 18.04, pas essayé sous la 20.04).
Le sudo apt purge ippusbxd je l'ai fait mais pas la réinstall mais en écrivant cela je me rends compte que cela doit concerner la connexion usb...
Je vais quand même le refaire et faire l'install et aller voir dans le lien.
Merci.

LOU05

Voici ce que me donne la commande "cat /var/log/cups/error_log"

magasin@magasin-Latitude-E6530:~$ cat /var/log/cups/error_log
E [28/Nov/2020:15:14:27 +0100] [Job 514] Files have gone away.
E [28/Nov/2020:15:54:52 +0100] [Job 519] Job held by \"magasin\".
E [28/Nov/2020:16:31:16 +0100] [Job 520] Unable to write print data : Broken pipe
E [28/Nov/2020:16:31:16 +0100] [Job 520] Job held for 300 seconds since it could not be sent.
E [28/Nov/2020:16:36:18 +0100] [Job 520] Unable to write print data : Broken pipe
E [28/Nov/2020:16:36:18 +0100] [Job 520] Job held for 300 seconds since it could not be sent.
E [28/Nov/2020:16:41:19 +0100] [Job 520] Unable to write print data : Broken pipe
E [28/Nov/2020:16:41:19 +0100] [Job 520] Job held for 300 seconds since it could not be sent.

Commande de la réponse 16 du lien fourni par Xubu1957

LOU05

Puis la commande "dpkg -l | grep -v ^ii"

magasin@magasin-Latitude-E6530:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom                                               Version                                                          Architecture Description
+++-=================================================-================================================================-============-======================================================================================================
rc  boomaga                                           1.0.0-1                                                          amd64        virtual printer for viewing a document before printing
rc  libqtcore4:amd64                                  4:4.8.7+dfsg-7ubuntu1                                            amd64        Qt 4 core module
rc  libsensors4:amd64                                 1:3.4.0-4                                                        amd64        library to read temperature/voltage/fan sensors
rc  linux-image-4.18.0-15-generic                     4.18.0-15.16~18.04.1                                             amd64        Signed kernel image generic
rc  linux-image-5.0.0-25-generic                      5.0.0-25.26~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.0.0-27-generic                      5.0.0-27.28~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.0.0-29-generic                      5.0.0-29.31~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.0.0-31-generic                      5.0.0-31.33~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.0.0-32-generic                      5.0.0-32.34~18.04.2                                              amd64        Signed kernel image generic
rc  linux-image-5.0.0-36-generic                      5.0.0-36.39~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.0.0-37-generic                      5.0.0-37.40~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-26-generic                      5.3.0-26.28~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-28-generic                      5.3.0-28.30~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-40-generic                      5.3.0-40.32~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-42-generic                      5.3.0-42.34~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-45-generic                      5.3.0-45.37~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-46-generic                      5.3.0-46.38~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-51-generic                      5.3.0-51.44~18.04.2                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-53-generic                      5.3.0-53.47~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-59-generic                      5.3.0-59.53~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-61-generic                      5.3.0-61.55~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.3.0-62-generic                      5.3.0-62.56~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.4.0-42-generic                      5.4.0-42.46~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.4.0-45-generic                      5.4.0-45.49~18.04.2                                              amd64        Signed kernel image generic
rc  linux-image-5.4.0-47-generic                      5.4.0-47.51~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.4.0-48-generic                      5.4.0-48.52~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.4.0-51-generic                      5.4.0-51.56~18.04.1                                              amd64        Signed kernel image generic
rc  linux-image-5.4.0-52-generic                      5.4.0-52.57~18.04.1                                              amd64        Signed kernel image generic
rc  linux-modules-4.18.0-15-generic                   4.18.0-15.16~18.04.1                                             amd64        Linux kernel extra modules for version 4.18.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-25-generic                    5.0.0-25.26~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-27-generic                    5.0.0-27.28~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-29-generic                    5.0.0-29.31~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-31-generic                    5.0.0-31.33~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-32-generic                    5.0.0-32.34~18.04.2                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-36-generic                    5.0.0-36.39~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.0.0-37-generic                    5.0.0-37.40~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-26-generic                    5.3.0-26.28~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-28-generic                    5.3.0-28.30~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-40-generic                    5.3.0-40.32~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-42-generic                    5.3.0-42.34~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-45-generic                    5.3.0-45.37~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-46-generic                    5.3.0-46.38~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-51-generic                    5.3.0-51.44~18.04.2                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-53-generic                    5.3.0-53.47~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-59-generic                    5.3.0-59.53~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-61-generic                    5.3.0-61.55~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.3.0-62-generic                    5.3.0-62.56~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-5.4.0-42-generic                    5.4.0-42.46~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-5.4.0-45-generic                    5.4.0-45.49~18.04.2                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-5.4.0-47-generic                    5.4.0-47.51~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-5.4.0-48-generic                    5.4.0-48.52~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-5.4.0-51-generic                    5.4.0-51.56~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-5.4.0-52-generic                    5.4.0-52.57~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-extra-4.18.0-15-generic             4.18.0-15.16~18.04.1                                             amd64        Linux kernel extra modules for version 4.18.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-25-generic              5.0.0-25.26~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-27-generic              5.0.0-27.28~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-29-generic              5.0.0-29.31~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-31-generic              5.0.0-31.33~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-32-generic              5.0.0-32.34~18.04.2                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-36-generic              5.0.0-36.39~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.0.0-37-generic              5.0.0-37.40~18.04.1                                              amd64        Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-26-generic              5.3.0-26.28~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-28-generic              5.3.0-28.30~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-40-generic              5.3.0-40.32~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-42-generic              5.3.0-42.34~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-45-generic              5.3.0-45.37~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-46-generic              5.3.0-46.38~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-51-generic              5.3.0-51.44~18.04.2                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-53-generic              5.3.0-53.47~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-59-generic              5.3.0-59.53~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-61-generic              5.3.0-61.55~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.3.0-62-generic              5.3.0-62.56~18.04.1                                              amd64        Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.4.0-42-generic              5.4.0-42.46~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.4.0-45-generic              5.4.0-45.49~18.04.2                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.4.0-47-generic              5.4.0-47.51~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.4.0-48-generic              5.4.0-48.52~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.4.0-51-generic              5.4.0-51.56~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.4.0-52-generic              5.4.0-52.57~18.04.1                                              amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc  mysql-server-5.7                                  5.7.32-0ubuntu0.18.04.1                                          amd64        MySQL database server binaries and system database setup
rc  python                                            2.7.15~rc1-1                                                     amd64        interactive high-level object-oriented language (default version)

Le début semble donner une indication?

xubu1957

Pour nettoyer :

Le 22/07/2020, nany a écrit

dpkg -l | awk '/^rc/ && !/sql/{print $2}' | xargs -r sudo dpkg -P

Pour une HP, le spécialiste sur le forum, c'est grigouille.

grigouille

Comme d'habitude :
Désinstalle l'imprimante :

hp-setup -ir

Installe l'imprimante :

hp-setup -i ip_imprimante

LOU05

Merci pour cette seconde réponse Xubu1957 et cette commande de nettoyage, bien efficace il semblerait alors que ma MAJ d'il y a 2 jours avait fait un nettoyage...
Bon on va s'armer de patience et attendre Grigouille alors...

LOU05

Bonsoir Grigouille,
Voici le retour de la première commande,

magasin@magasin-Latitude-E6530:~$ hp-setup -ir

HP Linux Imaging and Printing System (ver. 3.20.3)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


----------------------------
| REMOVING PRINT/FAX QUEUE |
----------------------------

error: No device found that support this feature.
Removing 'None : None' Queue
error: Failed to delete None Print/Fax queue. Error : client-error-not-found

Euh... Je n'ai pas installé l'imprimante par hplip, enfin pas réussi... me met erreur code 375 ou 374, donc passé par gnome ou cups (localhost 631...)

LOU05

Et voici le retour de la commande d'installation...

magasin@magasin-Latitude-E6530:~$ hp-setup -i 192.168.00.10

HP Linux Imaging and Printing System (ver. 3.20.3)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

 
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num       Connection  Description                                               
            Type                                                                  
  --------  ----------  ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)                                
  1         net         Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

error: No device selected/specified or that supports this functionality.
magasin@magasin-Latitude-E6530:~$

....

grigouille

Que donne

ping 192.168.00.10 -c3

LOU05

Voici...

magasin@magasin-Latitude-E6530:~$ ping 192.168.00.10 -c3
PING 192.168.00.10 (192.168.0.10) 56(84) bytes of data.
64 bytes from 192.168.0.10: icmp_seq=1 ttl=64 time=4.67 ms
64 bytes from 192.168.0.10: icmp_seq=2 ttl=64 time=4.41 ms
64 bytes from 192.168.0.10: icmp_seq=3 ttl=64 time=3.51 ms

--- 192.168.00.10 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2004ms
rtt min/avg/max/mdev = 3.512/4.196/4.667/0.494 ms

Merci Grigouille.

grigouille

192.168.0.10 : c'est vraiment l'ip de l'imprimante hp ?

LOU05

Oui, oui Grigouille. J'ai toujours utilisé celle-ci...

LOU05

Rectification en te relisant, "...00.10"

grigouille

je ne comprends pas, on dirait que hp-setup ne reconnait pas cette adresse ip comme une imprimante qu'il connait.

Est-ce qu'il est possible de tester l'imprimante en USB ?

LOU05

Je viens de brancher mon portable à l'imprimante par l'usb... L'imprimante s'est installée toute seule et de suite, et j'ai pu y imprimer la page de test sans soucis....Donc en usb sous la 20.04 comme sous la 18.04 je réussis à imprimer...

grigouille

refais l'installation par le réseau alors

LOU05

"Par le réseau"? par éthernet?
Je n'arrête pas de le faire, et par gnome et par cups dans firefox...
Je crois que je vais la virer, je ne peux plus rester comme cela!

FrancisFDZ

Bonjour,
Retentes l'installation de l'imprimante par cups, en cherchant l'imprimante sur le réseau (quand l'imprimante est allumée, elle doit être détectable par cups en réseau)

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